Overview STUDENT SERVICES PROGRAM COORDINATOR

Find out more about this role by reading the information below, then apply to be considered. Student Services Classification: Level 2 / Class 2046 / Full-Time / Non-Exempt / Represented / On-Site Anticipated Salary: $31.51/HR Role and Responsibilities Under the direct supervision of the Assistant Dean of Student Services, the Student Services Program Coordinator will provide a broad range of administrative, customer service, and event planning support to the Office of Student Services. The successful candidate will have excellent interpersonal, customer service, and communication skills; proficiency in designing visual communications; experience in planning and executing events; and a desire to learn. The successful candidate should also be comfortable working independently and as part of a team in a fast-paced and bustling environment. Typical duties and responsibilities include, but are not limited to: Serve as the first point of contact for visitors entering the Office of Student Services. This includes being physically in the office Monday – Friday during normal business hours to create a welcoming atmosphere by greeting and answering questions for visitors, students, staff, and faculty via telephone, email, and in-person; Lead for all visual communications and branding for the department, including the creation of flyers and brochures, and maintaining and updating Internet and Intranet webpages and the Student Services bulletin board; Lead for curating, creating, and publishing The Weekly, a weekly internal digital publication that includes the College’s announcements, events, and important information; Provide administrative assistance and support to Student Services team members as necessary, including preparing presentations, reports, and online surveys; Maintain the overall organization and tidiness of the Student Services office, including making facilities requests; ensuring the working order of equipment and appliances; and ordering office supplies and event materials when necessary; Assist with the planning and execution of large and small-scale student events, including Orientation, training conferences for students, and Student Services events. This includes ordering food, setting up, ordering supplies, providing administrative support during the event, and cleaning up; Maintain and organize the calendar and schedule for the office, including using Outlook and other scheduling software, for all Student Services team members as necessary; Assist with budgeting including invoices and requisitions; Manage room reservations for the Office of Student Services and student organizations; Assign student lockers; Produce the 1L Student Directory and assist with creation of other Student Services guides and printed materials; Collect, input, and track survey, attendance, and other data in Microsoft Excel; Be knowledgeable about College policies and procedures; Maintain confidentiality and security of student records and comply with laws including FERPA and UC Law SF privacy rules; Perform miscellaneous duties as necessary to assist with the smooth functioning of the office, its programs, and other duties as assigned. Requirements Education and Experience Two-year associate's degree or equivalent work experience. Bachelor’s degree preferred. Minimum two years of administrative work experience, preferably in a legal or academic environment. Experience providing customer service; planning and executing large or smaller events; using technology to update webpages; and creating visually appealing marketing materials. Knowledge, Skills & Abilities Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all backgrounds. Must have excellent written communications skills, including drafting a high volume of emails with clarity, professionalism, and warmth Must have excellent verbal communication skills, with the ability to handle challenging phone calls and in-person engagements requiring high attention, diplomacy, and support. Must be able to work independently and with resourcefulness, problem solving on their own where possible, but also using sound judgment to assess when to consult with supervisor. Must have proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, communications software (e.g., iContact and Constant Contact), and Adobe Acrobat. Must be able to learn quickly and work quickly and meet multiple deadlines effectively. Must be able to be proactive, creative, and solutions-oriented. Must be able to work physically in the office Monday – Friday during normal business hours. Must be able to execute physical activities required to perform essential job functions including, but not limited to, regularly sitting at desk and using a keyboard, regularly reading both print and digital material, lifting at least 10 lbs, standing or being mobile for extended periods; and Commitment to and interest in student success. Benefits Health and Welfare Benefits Comprehensive medical insurance coverage Flexible Spending Accounts for transportation-related, healthcare and dependent care expenses Employee Assistance Program For your Financial Future Life Insurance, Disability Insurance, and Legal Insurance University of California Retirement Plan Voluntary Deferred Compensation Plans/Pre-tax Retirement Savings Programs For your Work/Life Balance Fifteen paid holidays per year Generous vacation and sick leave Commuter Benefits Program The Hiring Process This position has been designated as “sensitive” and requires a pre-employment background check. Further, the Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact Human Resources if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodation include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. What to Expect Applicants who meet the position requirements will be competitively evaluated to identify the individuals whose breadth and depth of experience and education most closely relate to the stated requirements and the needs of the College. Depending on the quality and number of the applications received, only the better qualified applicants may be contacted for an interview. The position is open until filled. The skills listed above are comprehensive, and we understand there are great candidates who possess only a subset of those skills, or who have other important skills. If you match some of these skills, please do not hesitate to apply. UC Law SF is an equal opportunity employer. UC Law SF strives to provide a diverse and inclusive educational environment that fosters cultural awareness, mutual understanding and respect. UC Law SF is interested in candidates who will contribute to diversity and equal opportunity in higher education through their teaching. Qualified women and members of underrepresented minority groups are strongly encouraged to apply.

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