Salary: $16.14 - $18.99 Hourly Location : 800 W University Parkway, Orem Job Type: Part-Time Staff Job Number: FY2604991 Division: VP Student Affairs Department: Student Success Center Opening Date: 09/26/2025 Closing Date: 10/8/2025 11:59 PM Mountain Required Documents Needed to Apply: Resume

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Position Announcement

Join our dynamic team of Student Success Specialists and make a meaningful impact at Utah Valley University! This role offers the opportunity to empower students on their academic journey by providing personalized guidance, fostering connections, and helping them navigate challenges to achieve their goals. As part of a collaborative and innovative team, you'll contribute to creating a positive campus culture focused on exceptional care, accountability, and results. With opportunities for professional growth and a supportive, purpose-driven work environment, this position is perfect for individuals passionate about student success and shaping the future of higher education.

Summary of Responsibilities

Maintains a caseload of students and ensures these students receive personalized outreach and support throughout the student's academic career. Advocates for these students to resolve issues associated with their possible departure and encourage persistence. These efforts include constant communication, training, and cross-campus collaboration. Collects, analyzes, and documents student academic information and progress. Maintains confidential records, and/or other documents related to students. Participates in committees with colleagues to improve student success processes, develop professionally, and plan events that support students. Contributes to refining outreach strategies, enhancing support initiatives, and fostering collaboration across our department to better serve students. Assists in the development and production of print, on-line, and social media materials and outreach to encourage student contact for support as needed. Other duties as assigned. Qualifications / Licenses / Certifications

Graduation from an accredited institution with an associate's degree plus 1 year of experience relevant to the job Summary; OR any combination of education and experience totaling three years. Knowledge / Skills / Abilities

Knowledge Knowledge of campus departments, academic advising, tutoring, financial aid, and other student support programs. Knowledge of best practices in student engagement, retention, and success. Knowledge of effective methods for engaging students through email, phone, text, and in-person interactions. Skills Skills in organization and coordination for efficiency of workload productivity. Skills in maintaining accurate student records and documenting outreach efforts. Skills in actively listening to students and providing thoughtful solutions. Abilities Ability to communicate effectively both verbally and in writing to all students. Ability to instruct and motivate students to continue their education. Ability to build rapport with students and provide compassionate and proactive support. Ability to handle difficult conversations with professionalism and empathy. Ability to identify challenges and determine appropriate resources or solutions. Ability to work effectively with colleagues, faculty and campus partners to support student success initiatives. Ability to maintain confidentiality of records and information. Ability and experience with Microsoft Office programs, including Excel and Word. EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law. Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

Although part-time and adjunct (less than 30 hours per week) employees are ineligible from the full-time employee benefits package, the university is pleased to offer the following: Undergraduate tuition remission benefit: Part-time: waives 100 percent of tuition and general student fees for up to 3 credit hours or 1 course after 6 consecutive months of employment and a minimum of 480 hours worked (dependents do not qualify) Adjunct: waives 100 percent of tuition and general student fees for one course per semester in which there is an active teaching assignment at the university (dependents do not qualify)

Access to the Employee Assistance Program (EAP) Access to Campus Recreation and Wellness Exclusive cash rewards through Utah Community Credit Union's (UCCU) branch on UVU's campus when becoming a member

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Do you meet the minimum requirements for this position as outlined?Graduation from an accredited institution with an associate's degree plus 1 year of experience relevant to the job Summary; OR any combination of education and experience totaling three years. Yes No

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What is your highest level of education? High School or equivalent Associates Bachelors Masters Ph.D. Ph.D. (abd) Juris Doctorate

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How many years of experience do you have in this type of position? 1 2 3 4 5 6 7 8+

Required Question