Posting Details

Posting Details

Posting Number S14200P

Working Title Student Services Coordinator

Department Terry-Ugrad Stdnt Srvcs & Corp

About the University of Georgia Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

Posting Type External

Retirement Plan TRS

Employment Type Employee

Benefits Eligibility Benefits Eligible

Full/Part time Full Time

Work Schedule

Additional Schedule Information Typically, Monday through Friday 8:00 am - 5:00 pm

Advertised Salary $41,000 + commensurate with experience

Posting Date 09/29/2025

Open until filled Yes

Closing Date

Proposed Starting Date 10/26/2025

Special Instructions to Applicants

Location of Vacancy Athens Area

EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ).

USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at policymanual/section6/C2653 .

Position Information

Classification Title Student Services Assistant I

FLSA Non-Exempt

FTE 1.00

Minimum Qualifications High school diploma or equivalent

Preferred Qualifications

Position Summary The Student Services Coordinator reports to the Assistant Director of Corporate Engagement and plays a vital role on the Undergraduate Student Services (USS) team, supporting student success initiatives within the Terry College of Business. This position is responsible for delivering high-quality, personalized customer service to a wide range of constituents.

Key responsibilities include serving as the program manager for the Terry Peer Interview Coaching (TPIC) initiative, overseeing all aspects of its daily operations. The coordinator also manages the scheduling, coordination, and execution of Business Learning Community tours for prospective undergraduate students, their families, and distinguished visitors.

This role requires strong systems and data management skills, as well as the ability to analyze and improve operational processes essential to program success. The ideal candidate will be a self-starter capable of working independently, building effective relationships with internal and external stakeholders, identifying needs, solving problems proactively, and making informed decisions to support team and organizational goals.

Knowledge, Skills, Abilities and/or Competencies

Strong verbal and written communications skills

Strong interpersonal skills

Desire and ability to take the initiative

Problem solving.

Ability to use discretion with confidential information

Excellent relational ability to work with and influence others

Physical Demands

Lift and/or move up to 30 pound of boxes, materials and/or equipment, as needed.

Walk, stand, stoop, lift, kneel.

Is driving a responsibility of this position? No

Is this a Position of Trust? No

Does this position have operation, access, or control of financial resources? No

Does this position require a P-Card? No

Is having a P-Card an essential function of this position? No

Does this position have direct interaction or care of children under the age of 18 or direct patient care? No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No

Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties/Responsibilities

Duties/Responsibilities Terry Peer Interview Coach (TPIC) Program Management Design, implement, and evaluate program components that support student success and contribute to program growth and impact

Coordinate all scheduling and logistics for program activities, ensuring timely communication with peer coaches and student participants

Develop and maintain marketing and promotional materials to support program visibility and engagement

Oversee meeting space reservations and coaching material logistics in collaboration with the USS Office Manager (for supplies), Terry Facilities (for room scheduling), and Terry OIT (for technical support)

Monitor and track peer coach activity, maintaining accurate data and documentation

Create and update selection criteria, onboarding processes, and training materials for peer coaches

Curate and organize career-related resources to enhance accessibility for coaches and students

Maintain and regularly update the program's webpage on the college website

Support the Assistant Director of Corporate Engagement in program assessment and continuous improvement initiatives

Conduct research on best practices from peer and aspirant business schools to inform program development and innovation

Percentage of time 45

Duties/Responsibilities BLC Tour Scheduling and Management Maintain and regularly update the digital tour request form and related information on the college website

Coordinate all scheduling and logistical aspects of Business Learning Community (BLC) tours, ensuring clear communication with ambassadors, guests, the Terry Dean's Office, development officers, and UGA officials as needed

Communicate VIP and group tour requests to the Assistant Director of Corporate Engagement to identify collaborative partners, develop customized tour plans, and assign appropriate ambassador tour guides

Notify the Terry Undergraduate Programs Office of tour information folder needs in advance to ensure timely preparation and delivery

Oversee daily tour operations, delivering high-touch service to all guests and monitoring changes, cancellations, or adjustments to ambassador assignments

Manage and track tour-related data, maintaining accurate records for reporting and assessment purposes

Percentage of time 35

Duties/Responsibilities Student Services Support Support internship and fulltime recruiting efforts

Maintain and promote internship and fulltime opportunity listings

Assist with room reservations

Perform data management, analytical, and system/operational roles essential to effective functioning of the USS

Assist with planning and execution of Terry College Honors Day and Graduation Convocation

Percentage of time 15

Duties/Responsibilities Other Duties as assigned

Percentage of time 5