Student Records Specialist (Temporary Position- Grant Funded) Category: Administrative / Staff Subscribe: Department: 01-52-5270-Registrar Locations: Longmeadow, MA Posted: Sep 22, 2025 Closes: Open Until Filled Type: Temporary (Not through Staffing Agency) Position ID: 193058 Share About Bay Path University:

Bay Path University is a private comprehensive university with a bold and innovative spirit. Known for its commitment to providing a practical and career-focused education, Bay Path offers a residential bachelors degree for women only on its Longmeadow, Massachusetts campus, as well as bachelors, masters and doctoral programs for both men and women on campuses in East Longmeadow, Boston, Guaynabo, Puerto Rico and online. In 2024, Bay Path expanded its reach and program offerings through the acquisition of Cambridge College, increasing its enrollment to approximately 5,000 learners, gaining new locations, strengthening its online presence, and broadening its career-focused programs. Respected for strong allied health, education and business programs, accessible online options, and a supportive community, Bay Path is an appealing choice for many students.

Job Description:

Supervisor: Senior Associate Registrar Status: Full Time, Temporary, Grant Funded Hours: 8:30-5:00 Mon-Fri, with some evenings & weekends required Job Location: Hybrid (Longmeadow or Boston campus) Exempt: No The Student Records Specialist is responsible for the timely and accurate processing of student records and requests related to academic information. This is a temporary, grant-funded position that will be cross-trained to assist with day-to-day functions of the Registrar's Office across both Bay Path University and Cambridge College. To be successful in this position, individuals must possess excellent communication skills (in person, via phone, and via email), high attention to detail, critical and creative thinking, flexibility, and an ability to work collaboratively with all members of the community. Responsible for maintaining front-end communication for the Registrar's Office; including fielding calls from the main office phone line, responding to inquiries from the Registrar email account, and assisting student walk-ins Processes transcript and enrollment verification requests Ensures that contact information, important dates, forms, and other related documents for the Registrar's Office are accurately and regularly updated on the shared Cambridge College / Bay Path University portals & external pages Maintains accurate and updated student records in Jenzabar, including processing of add/drops, enrollment status updates, major/program changes or declarations, grade changes, and other functions as necessary Handles reservations for academic space on Bay Path University and Cambridge College campuses Assists Registrar staff with performing mail merges (for both physical letters and emails) related to academic standing and student status Upholds internal, federal, and Massachusetts Department of Education policies and procedures, integrity and ethical standards Provides excellent customer service in support of a student-centered culture Supports the planning and execution of Commencement ceremony, and assists with management of student regalia and diploma orders Remain informed on Family Educational Rights and Privacy Act (FERPA) guidelines and provides training to work study students and other individuals on an on-going basis as needed Assists with the production, maintenance, and schedule of communications from the Registrar's Office Attends meetings, conferences, trainings, and workshops to keep up-to-date on topics relating to registration, procedures, and student records Complete other assignments as directed by the Senior Associate Registrar

Requirements:

Two years of college or three years of clerical experience. Excellent interpersonal, time management, and organizational skills with strong attention to detail. Strong ability and knowledge of data management. Familiarity with Jenzabar or other student information system preferred. Proficiency with Microsoft Word and Excel required. Experience with Microsoft Outlook and the Google Suite preferred. Ability to learn and follow standard student privacy and record-keeping procedures, including those outlined in the Family Educational Rights and Privacy Act (FERPA), by the American Association of Collegiate Registrars and Admissions Officers (AACRAO), and various guidelines as set forth by accreditors other legal entities. Ability to handle confidential and sensitive information with discretion and diplomacy, and within FERPA guidelines. All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment. Must adhere to University COVID-19 testing, symptom tracking and all other COVID protocols established by the University. Ability to deal effectively with a wide range of people. Excellent verbal, written and interpersonal communication skills. Valid U.S. driver's license. Must successfully pass the online Safe Driving Course (within 15 days of hire) and driving record check at time of hire and annually thereafter. Willingness to work a flexible and extended schedule, including weekends and evenings, when necessary. Should have demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from ones' own. General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals. Ability to adhere to University policies and procedures.

Additional Information:

Bay Path University is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.