Job Summary Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks. Assist customers with library card accounts and library tools. Hours: Monday, Wednesday, and Thursday, 10:30am-3:00pm. Every other weekend, Saturday 9:00am-5:00pm and Sunday 12:30pm-5:00pm. Responsibilities Assist customers with library card accounts, including processing applications and verifying account information. Teach and assist customers with library tools, including the library’s website and databases. Assist customers in utilizing internet and electronic resources. Assist customers with Microsoft Office Suite products. Perform routine collection maintenance tasks. Offer programming support and assist with programs under the direction of a supervisor. Requirements High School Diploma or GED. Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training. Establish and maintain positive working relationships with library customers and co-workers. Provide basic readers’ advisory and troubleshoot equipment as needed. Working Conditions Must work the required schedule and help fill in schedule gaps occasionally. Must successfully pass a background investigation. The University of Kentucky is a Tobacco & Drug Free campus and provides equal opportunities for qualified persons in all aspects of institutional operations.

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