NON-LICENSED POSITION

Position: Student Information Coordinator

Reports To: Public and Student Information Officer

Nature of Work

Under general supervision, performs a variety of tasks for the student information system in the district. Work involves utilizing specialized computer-driven file maintenance, word processing and spreadsheet programs which are part of the student information system to develop and maintain records of student data (attendance, class schedules, grades, demographic statistics, immunizations, etc.). Work also involves enrolling new students to the district and compiling accurate records to send to receiving schools. Employee reports to the Public and Student Information Officer.

Duties and Responsibilities

Assists in scheduling and coordinating the transfer of student information and other electronic files from the LEA to DPI and ensuring the district's compliance with reporting requirements. Prepares and maintains other computer databases pertaining to student records, activities and demographic information. Prepares and maintains database on student enrollment, records data such as student's name, address, parents or guardians, sex, race, immunization record, grade of assignment, class schedule, grades, school bus assignment, lunch period assignment, medical needs, emergency contacts, etc.; records students' enrollment and withdrawal from school; records reasons for withdrawal and students' plans as available. Assists school-based personnel in implementing standards and operating procedures established for management of student data. Assists in providing instruction and disseminating information to Principals and other school administrators regarding student information requirements for the operation of the student information system. Collects data from individual school sites, consolidates, and creates summary databases/reports. Uses common software packages (word processing, spreadsheet, and database) to produce additional reports. Provides first-level support to all school-based personnel in the use of the computerized student information management system, handles complex system errors or malfunctions, and provides expertise in non-routine situations. Provides assistance in all areas of student information, developing attendance reporting formats, grade reporting, registration and scheduling, discipline reporting, etc. Works directly with teachers in the use of the electronic grade book system, including training and program analysis. Troubleshoots operational and software problems, determines cause of error or stoppage, applies corrective techniques in cases where the problem is software related or refers problem to technical support staff. Answers department telephone, provides immediate assistance if possible, researches solutions or refers calls to technical support department. Processes all requests for student transcripts received by a third party system. Provides on-site assistance to users with the utilization of available hardware and software. Offers training for school-based personnel in the use of the student information management system, including comprehensive training of new staff and keeping existing staff current with changes to the system. Assists in reviewing and evaluating other computer database software applications pertaining to student information. Audits school data for compliance with state standards. Assists in establishing and enforcing standards, policies and procedures for the student information management system. Performs other duties and responsibilities as assigned by the supervisor. Required: Experience in education, information systems, data management, or a related field. Strong technical and analytical skills; proficiency with databases, spreadsheets, and reporting tools. Excellent organizational and communication skills. Ability to train, support, and collaborate with diverse staff across schools. High attention to detail, accuracy, and confidentiality. Preferred: Experience with Infinite Campus or other Student Information Systems in a K-12 environment. Familiarity with North Carolina DPI reporting requirements (e.g., PMR, ECATS, CTE, CRDC, CCIP). Prior experience in a school or district-level student enrollment role.