Student Health Center Operations Program Supervisor Overview SHC is a unit within Multnomah County’s Community Health Center. The program provides primary care health care in 9 SHCs in coordination with five school districts: David Douglas, Parkrose, Centennial, Reynolds, and Portland Public Schools, and the Behavioral Health division’s School Based Mental Health program. The SHC Operations Program Supervisor leads daily operations, ensuring high-quality, affordable care and overseeing scheduling, quality control, and facilities. The role also helps develop growth and financial sustainability strategies aligned with the organization’s mission and vision.

Responsibilities

Leadership & Strategic Management: Direct operational activities, set policy and priorities, manage resources, align operations with organizational goals, lead the team, solve complex problems, and collaborate with stakeholders to achieve strategic objectives.

Operational Excellence & Business Acumen: Ensure efficient program operations, analyze data for informed decisions, manage risks, and model the program’s values while fostering professional development, collaboration, and customer service.

Fiscal Management and Strategy: Oversee financial health with monitoring, budgeting, and corrective actions; explore new revenue streams and opportunities to ensure long-term viability.

Team Leadership and Development: Hire, supervise, coach, evaluate staff, and cultivate a culture that supports professional growth and accountability.

Human Resources & Diversity Management: Collaborate with HR on licensing and certifications; manage staffing and morale; champion diversity and inclusion as part of business strategy.

Stakeholder Engagement and Quality Assurance: Represent the program, participate in committees, provide consultation to external agencies, and evaluate service quality using data and client/partner feedback for continuous improvement.

Compliance and Problem-Solving: Ensure adherence to laws and safety standards; apply performance improvement principles to address issues and foster trust.

Operational Oversight and Planning: Monitor operations, customer care, and staff needs; use data to set objectives and develop new procedures for ongoing progress.

Subject Matter Expertise and Advisory: Act as a technical expert, provide guidance to staff and external parties, serve on management teams, and contribute to program development.

To Qualify We will consider combinations of relevant work experience, volunteering, education, and transferable skills. Please be clear about how your background is relevant. For details on how we typically screen applications, review our overview of the selection process.

Minimum Qualifications / Transferable Skills

Bachelor's degree in healthcare administration, business management, or related field (or relevant education/experience in lieu of a degree).

3 years of experience in healthcare operations management with strong financial, supervisory, and quality improvement components.

Preferred Qualifications / Transferable Skills

Excellent communication skills and ability to foster inclusion and collaboration.

Experience leading and supervising teams in a healthcare setting.

Project management experience.

Experience overseeing facility repairs and renovations with multiple stakeholders.

Experience with Epic EHR systems.

Transferable skills: describe relevant transferable skills on your application and explain how they apply to this position.

Screening & Evaluation REQUIRED: The Application Packet – submit all requested items below. Incomplete applications will not be considered.

A completed online application.

Resume demonstrating minimum qualifications.

Cover Letter addressing interest and how experience aligns with minimum and preferred qualifications.

Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the Overview and To Qualify sections. Please be thorough, as these materials will be scored to determine eligibility.

Additional guidance:

Only apply once. Internal and external applicant guidance is provided in the posting.

Internal candidates: complete your Workday career profile and upload resume/cover letter in the designated sections.

External candidates: upload resume and cover letter in the Resume/CV section on Workday or the provided job site.

After You Apply

Save a copy of this posting for reference; it may not be available after the posting closes.

Log in to Workday before the posting closes to view pending tasks in My Applications.

Check email and Workday for updates; ensure tasks are completed before the closing date.

The Selection Process See our overview of the selection process for details. The process typically includes:

Initial review of minimum qualifications

Resume and Cover Letter review

Phone screen

Top candidate consideration

Language assessment (if applicable)

Background and reference checks

Benefits and Diversity

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance; paid parental leave; wellness programs; and work-life balance.

Equal Opportunity Employer. We value diversity and inclusion and provide accommodations under the Americans with Disabilities Act.

Location and Schedule Location: Gateway Children’s Center Service Building, 10317 E Burnside St, Portland, OR 97216

Schedule: Monday - Friday 7:30am – 4:00pm, with availability until 5:30pm on established clinic late days

Questions Recruiter: Eddie Barbar • eddie.barbar@multco.us • +1 (971) 313-3067

Notes: This posting may be updated and is not a contract. This position is not eligible for overtime and is non-represented/exempt.

Closing Date: October 04, 2025

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