Student Assistant

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Cyber Florida at USF is seeking a student to support our Outreach and Marketing team. role offers hands-on experience in both marketing execution and the operational processes that drive it, with a specific focus on CRM management, data analysis, and marketing automation. The ideal candidate will have strong organizational skills, a keen eye for detail, and a proactive approach to improving data quality and operational efficiency.
Benefits of the position: Practical experience with industry-standard CRM and marketing technology. Mentorship and guidance from experienced marketing and operations professionals. Networking opportunities with marketing and cyber professionals. Flexible working hours to accommodate your academic schedule. Responsibilities Marketing Operations: Support the execution of marketing campaigns, including email, social media, and online advertising. Assist with the setup and monitoring of automated marketing workflows. CRM Data Hygiene: Maintain the cleanliness and accuracy of our CRM database by performing regular data audits, deduplicating records, standardizing data fields, and filling in missing information. Database Management: Assist in importing new data sets and ensuring they adhere to established data governance rules. Help manage and segment contact lists for targeted marketing campaigns. Reporting and Analysis: Assist in generating reports and dashboards to track campaign performance and analyze key marketing metrics. Document and report on key findings related to data quality and campaign results. Cross-Functional Collaboration: Work closely with the marketing and program teams to support alignment on processes and data quality. Process Improvement: Document CRM and marketing operations processes to ensure consistency and assist with training. Contribute ideas for process enhancements that improve efficiency and data accuracy. Perform other duties as assigned to meet the overall mission, goals, and objectives of the Florida Center for Cybersecurity. Qualifications Currently enrolled at USF in an undergraduate or graduate program in Marketing, Business Administration, Data Analytics, or a related field. Strong analytical and problem-solving abilities with high attention to detail. Proficiency with Microsoft Excel or Google Sheets for data manipulation. Familiarity with CRM platforms (preferably HubSpot) and marketing automation tools is a plus. Excellent written and verbal communication skills. A collaborative mindset and ability to work effectively within a team. Ability to work independently on assigned tasks and manage time effectively.
About Us
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
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Location:
Tampa, FL, United States
Job Type:
FullTime
Category:
Office And Administrative Support Occupations

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