Position Details

Position Information Position Title Student Assistant for Ettling Center for Civic Leadership & Sustainability Academic Year 2025-2026 UIW Mission University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good. Position Summary The Student Assistant for the Ettling Center for Civic Leadership & Sustainability provides clerical & programmatic support, including but not limited to assisting office staff with mass marketing/publications/mail-outs, data entry, filing, customer service, social media & program support. The Student Assistant reports to the Director-Ettling Center for Civic Leadership & Sustainability

This position is funded by the Federal Work-Study program and is open to UIW students who are approved and eligible to participate in the Federal Work-Study Program. Essential Functions Answer multi-phone line.

Actively participate in daily operations (including programs and services) of the Center to ensure all assigned, operational, and support tasks are completed on a daily basis.

Assist and support professional and part-time professional staff with the successful development, preparation, implementation, assessment, and completion of programs, services, and activities supported by the Center.

Support the daily office needs of the Center by making copies, taking messages, collating, assisting with mailouts, development of flyers and other marketing materials, delivery and collection of mail.

Engage in communication and customer service dialogue with administrators, faculty, staff, students, and community.

Assist with the daily operations of the Cardinals’ Cupboard Food Pantry supported by the Ettling Center.

Serve as a guide to the campus and local community members who may need assistance and/or escort to any UIW office on main campus.

Communicate the mission, vision, and goals of the Ettling Center for Civic Leadership & Sustainability programs to students, parents, staff, faculty, and global community partners;

Participate in projects sponsored and hosted by the Ettling Center.

Perform other duties as assigned. Qualifications Knowledge Skills and Abilities Ability to be organized and finish projects in a timely fashion.

Communicate progress of tasks to peers and office supervisors.

Ability to be responsible and reliable in maintaining a consistent work schedule.

Exceptional customer service skills.

Ability to learn specific and different policy and procedures associated with all aspects of the Ettling Center.

Knowledgeable in Microsoft Word, PowerPoint, Excel, and Canva.

Organization skills to keep proper records to include tracking of any visitors to the Center.

Ability to maintain confidentiality and privacy of student/academic information and community members.

Must be responsible and reliable in maintaining a consistent work schedule.

Ability to work effectively with individuals from diverse communities and cultures.

Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA. Required Education Current UIW (undergraduate or graduate) student approved and eligible to participate in the Federal Work-Study program for the 2025-2026 academic year. Required Work Experience None. Preferred Qualifications Bilingual in English and Spanish.

Customer service experience in a high-volume setting.

Prior experience working with a non-profit or community-based organization Required Certifications, Licenses or Registrations None. Work Hours General availability during normal business hours, Monday – Friday, 8 am – 5 pm.

Some early mornings, evenings, and weekend opportunities may be available for specific projects during the year. Physical Demands Ability to lift and move up to 30 lbs.

Ability to sit and/or stand for extended periods of time.