At ATS Institute of Technology, we are dedicated to supporting every student from enrollment through graduation. We are seeking a Student Academic Services Administrator who will play a pivotal role in ensuring a seamless academic journey for our students.

This position is at the heart of academic records, registration, scheduling, and progression support, while also driving initiatives that improve student retention, re-entry, and persistence. You will serve as a trusted resource for students navigating policies and program milestones, while collaborating with faculty, advisors, and administrators to resolve barriers and promote student success. If you are detail-oriented, passionate about student achievement, and eager to contribute to a mission-driven institution, this is an opportunity to make a lasting impact on students’ educational journeys.

Job Summary:

The Student Academic Services Administrator plays a vital role in promoting student success and retention by serving as a primary resource for academic records, registration, and progression guidance. This role ensures a seamless student experience by maintaining accurate records, upholding compliance with institutional and accreditor standards, and providing clear communication to students and faculty.

Beyond managing scheduling, registration, and academic milestones, the Administrator provides proactive support and targeted intervention for at-risk students. By resolving concerns, removing barriers, and fostering a supportive environment, the Administrator helps students persist, re-enter when needed, and achieve timely program completion. This is an opportunity for a detail-oriented, student-centered professional to make a direct impact on both student outcomes and institutional effectiveness.

Key Responsibilities

• Academic Records & Registration – Manage student records from registration through graduation; oversee course, clinical, and class scheduling; and guide students through status changes (withdrawal, LOA, re-entry).
• Student Retention & Support – Provide proactive outreach and intervention for at-risk students; foster a supportive environment that promotes persistence and program completion.
• Re-Entry Management – Encourage and support students returning from leave or withdrawal, coordinating onboarding, registration, and scheduling.
• Compliance & Accreditation – Ensure all records and registration functions comply with ABHES, IBHE, DOE, FERPA, and Title IX standards; maintain confidentiality and audit readiness.
• Data & Reporting – Generate enrollment, retention, and graduation reports; analyze trends; and provide insights to leadership and accrediting bodies.
• Continuous Improvement – Document policies and workflows; identify opportunities to improve processes; and collaborate with IT and academic leadership on system enhancements.
• Collaboration & Communication – Serve as the central liaison for faculty, staff, and students regarding academic progression, deadlines, and institutional requirements.

Why Join Us?

• Direct Student Impact – Help students overcome barriers and achieve timely program completion.
• Operational Influence – Ensure academic records and registration systems run with accuracy and compliance.
• Mission-Driven Environment – Join a team dedicated to equity, accountability, and transforming lives through education.
• Collaborative Culture – Work with faculty, advisors, and administrators who value your expertise and student-first approach.

Requirements

• Education: Bachelor’s degree in Education, Social Work, Psychology, Business Administration, or related field required; Master’s preferred.
• Experience: 3+ years in student services, academic records, registrar operations, or higher education administration.
• Expertise: Proven success managing academic records, registration, scheduling, and compliance documentation; experience with student withdrawals, LOAs, and re-entry support.
• Knowledge Base: Familiarity with retention initiatives, accreditation standards, and SIS/LMS platforms.
• Skills: Strong communication, organization, data analysis, and problem-solving skills; detail-oriented with a student-centered mindset.

Benefits

At ATS Institute of Technology, we invest in our people and culture by offering:

• Comprehensive Health Coverage – Medical, dental, and vision insurance.
• PTO & Paid Holidays – To rest, recharge, and focus on what matters most.
• Retirement Savings – 401(k) with employer match.
• Professional Growth – Tuition reimbursement and opportunities for ongoing development.
• Mission-Driven Work – Join a team committed to transforming lives through education and student success.