Job Summary

This role supports daily office operations, provides welcoming front-line service to visitors, assists with programming and communications, and helps maintain a vibrant, affirming space for LGBTQ+ Hoosiers and their allies. This position involves meaningful interactions with students, campus partners, and occasionally, families or guests who may be unfamiliar with LGBTQ+ topics. Department-Specific Responsibilities Serves as receptionist by greeting visitors, answering phones, responding to general emails, and providing accurate information and referrals. Performs routine clerical duties and general office support. Provides library support, including checking materials in/out, reshelving library materials, and assisting library patrons. Assists with managing and updating the Center's social media accounts. Curates and distributes QNews, the Center's weekly email newsletter. Collaborates on developing and promoting programs and services that reflect the evolving interests and needs of LGBTQ+ communities. Provides logistical support for events, including identifying speakers or vendors, booking space and equipment, organizing refreshments, creating publicity, and facilitating event evaluations. Meets regularly with supervisors and participates in bi-weekly staff meetings. Performs other duties as assigned by the Director or Office Manager.

Qualifications

EDUCATION Required Currently enrolled as a student at Indiana University WORK EXPERIENCE Preferred Experience in customer service, peer support, or office assistance SKILLS Required Familiarity with Indiana University resources that support LGBTQ+ students, and the ability to refer individuals to appropriate campus services Strong communication and collaboration skills, including the ability to engage with campus offices that support student well-being and safety (e.g., Office of Student Life, Office of the Vice President for Diversity, Equity and Inclusion, Student Legal Services, Student Health Center, IU Police Department, Counseling and Psychological Services, Student Advocates, etc.) Demonstrates understanding of LGBTQ+ terminology and communities, with the ability to speak confidently about the experiences of LGBTQ+ students at IU Ability to interact respectfully and thoughtfully with individuals such as students, parents, or guests who may be unfamiliar with LGBTQ+ topics Sound judgment in knowing when to refer questions or concerns to professional staff Willingness to learn and apply University and City of Bloomington policies related to nondiscrimination in education, employment, and housing Preferred Knowledge of IU resources (e.g., Student Advocates, Counseling and Psychological Services (CAPS), Student Legal Services, etc.) Experience handling sensitive or confidential information

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

Students who are eligible for Federal Work-Study are encouraged to apply and these candidates will receive preference. To check your eligibility, log in to your One.IU account and go to View/Manage My Financial Aid. There, you can review your financial aid package and confirm your work-study status. This position strengthens key career-readiness competencies valued across industries, including: Building confidence and clarity when engaging with students, staff, and visitors across a variety of identities and knowledge levels. Learning how to assess situations and knowing when to refer to others. Receiving feedback and mentorship to grow your skills, reflecting on your strengths, and exploring professional goals. Representing the Center in campus-facing roles, leading programs, and contributing ideas that shape our outreach. Practicing dependability, discretion, and a strong sense of responsibility in a space that values care and integrity. Working closely with peers and professional staff dedicated to excellence. Gaining experience with Microsoft Office tools, social media platforms, and email marketing systems.

Work Location

Bloomington, Indiana. This is an in-person position.

Advertised Salary

$14.50 per hour

Work Hours

Approximately 10-12 hours per week. Hours are flexible to accommodate class schedules.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee FLSA: Nonexempt Job Function: Part Time Employee Job Family: Part Time Student Employee Click here to learn more about Indiana University's Job Framework. Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.See Indiana University Notice of Non-Discrimination here which includes contact information.