Front Desk Assistant

Prairie View A&M University

Switchboard Operations

Proposed Minimum Salary: $7.25 hourly

Job Location: Prairie View, Texas

Job Type: Student Worker

Job Description

We are looking for a friendly and professional student assistant to join our team and serve as a first point of contact for visitors, callers, and students. This role is ideal for a student who enjoys working with people and is looking to build hands-on experience in customer service and administrative support.

Responsibilities

• Greet and assist students, staff, and visitors in a courteous and professional manner.
• Help resolve basic customer concerns or escalate issues to the appropriate staff member.
• Answer phones and provide accurate information or direct inquiries appropriately.
• Maintain a welcoming and organized front desk or service area.
• Collect feedback from customers and share it with the appropriate staff member.
• Assist with maintaining updated FAQs and service resources.

Required Education and Experience:

• Presently enrolled at Prairie View A&M University for at least nine (9) graduate or six (6) undergraduate semester credit hours during the term in which the work is to be done.
• Must be in good academic standing (SAP) as demonstrated through your college; minimum 2.0 GPA.
• No prior experience necessary.
• For work eligibility during a summer term, a student must be enrolled for at least three (3) graduate or undergraduate semester credit hours during the term in which the work is to be done or preregistered at least six (6) undergraduate semester hours or nine (9) graduate semester hours for the upcoming fall term.

Preferred Knowledge, Skills, and Abilities:

• Strong interpersonal and communication skills.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).

Job Posting Close Date: Until filled.

Required Attachments: Please attach all required documents listed below in the attachment box labeled as either "Resume/CV or Resume/Cover Letter" on the application. Multiple attachments may be included in the "Resume/CV" or Resume/Cover Letter" attachment box.

• Cover Letter (Optional)
• Resume
• Detailed Class Schedule

Application Submission Guidelines: The required documents listed in the above-Required Attachments section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-261-1793 or seo@pvamu.edu should you need assistance with the online application process.

All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU career site.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.