Under the direction of the operation’s leadership, the Event Services Attendant is responsible for providing superior guest service at various event locations including The Pyramid and Blair Field. Tasks will be performed in a quick and efficient manner, such as greeting customers, collecting payment, preparing and assembling food and beverage orders. Safeguards company, customer, and campus assets.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prepares and serves food and drinks, keeps work stations clean and stocked
• Greets customers, takes their order, collects payment, and makes change
• Demonstrates superior knowledge of menu items, allergen information, and offerings
• Assists with set-up and clean-up before and after events; including transporting product and catering orders to various on-campus and off-campus locations by use of company vehicles and carts
• Collaborates with fellow servers, bartenders, and other staff members to provide seamless service
• Ensures a warm and friendly atmosphere for guests, creating a positive event experience
• Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction and escalating concerns to immediate supervisor as needed
• Cross-trains to work various types of events in all areas of the operation
• Follows alcohol serving guidelines as described by the California alcohol beverage control and campus regulations where alcohol is served
• Maintains the cleanliness and sanitation of concessions & event areas. Tasks may include bussing and cleaning tables, beverage stations, emptying trash, resetting vacant tables, maintaining napkin dispensers and condiment stations, operating dishwasher, and mopping.
• Performs other duties as assigned, which are reasonably within the scope of the job.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or GED required.
• Must be able to perform simple mathematical calculations.
• California Food Handler Card OR the ability to obtain the CA Food Handler Card within the first 30 days of employment.
• Responsible Beverage Service (RBS) OR the ability to obtain the RBS within the first 30 days of employment
• Essential duties and responsibilities include driving company vehicles. Employee must have a valid CA driver’s license, maintain a clean driving record and attend the Driver Safety training course.
• Must have excellent communication and interpersonal skills and must be customer service oriented.
• Ability to follow written and verbal instructions regarding safety procedures.
• Ability to multi-task and work in a fast-paced environment

The employee must frequently be able to stand and exert well-paced mobility throughout the entire shift. The employee must frequently be able to use manual dexterity and eye-hand coordination (for use of food service equipment). The employee must frequently be able to lift and/or move a minimum of 50 pounds and frequently use upper body strength required for mixing and carrying pots and pans. There will be long periods of time standing on their feet and moving around and the employee will be occasionally required to sit, climb, balance, bend at the waist, push or pull, reach above shoulder level, stoop, and kneel. The employee must comply with the University’s rules and regulations as well as the Beach Shops.

The employee is regularly in a traditional dining services and kitchen environment that is frequently busy, has tight work-space, and extreme temperatures ranging from climate-controlled in the dining room, to humid/hot climate in the kitchen area. Cold temperatures are exposed in refrigeration area. The noise level in the work environment is moderate to loud. The employee is regularly susceptible to oven, grill, knives, and other cutlery utensils. Work with chemicals used in cleaning and sanitizing equipment and all kitchen areas.