ESOL Student Relationship Manager

4 Days Old

Overview A Faith That Does Justice (AFTDJ) is an interfaith organization that challenges people to experience God by living their faith intentionally in service to others. We do this by showing how unjust societal structures marginalize people and by acting to help those in need. Our vision is people intentionally living their faith in action. Significant programs include Fireside Chats, The Weekly Word, English for Speakers of Other Languages (ESOL) program, Grab & Go meal program, Spanish Mass, Newsletter, and continual learning opportunities. The ESOL program provides free virtual and in-person instruction for English language learners in greater Boston in collaboration with Jewish Vocational Service (JVS). ESOL Student Relationship Manager (approximately 4 to 8 hours per week) The Student Relationship Manager (SRM) is a mentor to a small number of prospective, current, and former adult English Language Learners. While they have no teaching or tutoring responsibilities, SRMs mentor and support students so they get the most benefit possible from participation in the ESOL program. This requires frequent engagement with students, teachers, and tutors. The SRM must have strong interpersonal skills and speak English and one of the many primary languages of our students, preferably as a native. Duties include Frequent engagement by email, text, and phone calls with each student to provide recognition of their efforts and acknowledge the challenges of learning a new language. Encourage active and ongoing attendance and follow up with any student who is absent to offer genuine concern, help, and support in an "all out" effort to enable the students to obtain the best from the program. Survey students on class content and value to the student. Identify health and social services needed by a student and work with the Director of the ESOL Program to refer the student to organizations providing the needed services. Periodically meet with the Director of the ESOL program to discuss overall student needs and resources available to them. Provide lightweight technical support to any student needing assistance with accessing or downloading apps required for class. Recruit new ESOL students. Maintain contact with former ESOL students and monitor their progress. Encourage students to actively participate in AFTDJ Community Meetings and Workshops. Support AFTDJ public communications by relating non-confidential student experiences and stories in support of the program. Qualifications / Skills Strong interpersonal skills and the ability to mentor adult English language learners. English proficiency and one of the following languages among our student community: Spanish, Portuguese, Vietnamese, French, Russian, Arabic, Romanian, Turkish, Cape Verdean Creole, Haitian Creole, Swahili, Congolese, and others; preferably as a native speaker. Ability to engage frequently with students, teachers, and tutors. Seniority level Associate Employment type Part-time Job function Sales and Business Development Industries Civic and Social Organizations Non-profit Organizations
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Location:
Boston, MA, United States
Job Type:
PartTime
Category:
Marketing & Media

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