Category: Staff Subscribe: RSS Job Feed Department: Military Student Services Locations: Bowling Green, KY Posted: Sep 10, 2025 Closes: Open Until Filled Type: Full-time Ref. No.: 996367 Position ID: 192699 Share About Western Kentucky University:

Western Kentucky University (WKU) is a student-centered, applied-research institution committed to providing its students with a transformative academic and social experience and to elevating its surrounding communities. Founded in 1906, WKU is the second largest undergraduate institution in the Commonwealth of Kentucky with approximately 15,035 students (29% first generation, 18% underrepresented minority, 1% international) and nearly 2,508 faculty and staff employees*. Western Kentucky University is committed to empowering its campus community. At the heart of our mission, we seek to provide holistic education and employment experiences that prepare students, faculty, and staff to become effective scholars, contributors, and leaders in our ever-evolving communities. Located 65 miles north of Nashville, TN, and just over 100 miles south of Louisville, KY, WKU's main campus is in Bowling Green, KY - a city with approximately 70,000 residents. Our population is ethnically diverse, with more than 85 languages spoken in and around Bowling Green, and people from 35 nationalities call our community home. Western Kentucky University seeks to attract talented faculty and staff who are inspired individually to contribute to WKU's strategic plans and ongoing success. We offer comprehensive wellness and health benefits to employees and their families, including domestic partners and other qualified dependents and take pride in providing a workplace culture that supports balancing the responsibilities of work and family life. Paid-time off for holidays, vacation and sick leave, and a tuition discount program for employees and dependents are also provided. Learn more about WKU and Bowling Green at wku.edu/about.

Job Description:

The Department of Military Student Services within the College of Education and Behavioral Sciences is pleased to announce we are accepting applications for the position of Coordinator, Military Student Services. The Coordinator is a twelve-month appointment that reports to the Director of Military Student Services. The WKU office of Military Student Services serves as an initial entry point for military affiliated incoming students, connecting them to necessary student services and university offices to facilitate admissions, registration, financial assistance and other student service processes. In addition, this position serves as a critical point of contact for ArmyIgnitED and other military education portals. The following duties are customary for this position, but are not to be construed as all- inclusive. Duties may be added, deleted, and assigned based on management discretion and institutional needs. Serve as an entry point of contact into WKU for military, veterans, and their dependents through facilitation and education on university offices and services that students must navigate to be successfully enrolled (e.g. admissions, financial aid, etc.) Provide student support for military connected students from the point of inquiry through graduation Coordinate key processes within TA portals and assist students in using TA, as facilitated through the Academic Institution (AI) Portal and the Academic Intuition Module (AIM) Portal Aid students seeking to utilize VA Education Benefits, such providing assistance understanding the benefits, how to apply for and utilize those benefits, and checking on their status with those benefits at WKU. Collaborate with other areas of WKU that are key in processing student actions such as Admissions, Registrar, Financial Aid, Billings, WKU VA Office, etc. Oversee the WKU Textbooks for Troops book program Seek out funding opportunities for the Textbooks for Troops program Coordinator administrative functions for the office of Military Student Services, such as budget reconciliation processes, ordering of supplies, and other budgetary and administrative processes. Assist the Director as needed in providing leadership to Military Student Services as it is integrated across the University, including the Regional Campuses Ensure compliance with DoD Memorandum of Understanding, ArmyIgnitED, Letter of Intent, and State and Federal Tuition Assistance (TA) regulations Serve as staff advisor and mentor to military student organizations such as the Student Veterans Alliance and WKU Salute Conduct other duties as assigned Develop and coordinate recruiting and orientation events and activities for this population to include developing and following leads generated through WKU Admissions, WKU-Fort Knox, or through other sources Conduct outreach both internally and externally to promote awareness of WKU resources and academic programs. Attend WKU orientation and outreach events like, TOP, Head for the Hill, etc. Attend education fairs on military installations Participate in veteran events in the community and maintain membership in veteran organizations Utilize social media, email, telephone, and other means of communication, to provide outreach and recruitment

Requirements:

Bachelor's degree Possess a familiarity of what is important in supporting military affiliated students in higher education Ability to travel on day and occasional overnight trips for recruiting purposes including visits to military installations General understanding of military culture, benefits and processes, such as Veteran Education Benefits and Tuition Assistance. General understanding of higher education admissions processes, registration, financial aid, and degree planning