Career Student Internship | Front Desk

New Yesterday

Job Description

Job Description
Description:

Job Summary:

The Front Desk position plays a crucial role in ensuring the efficient and smooth operation of our flight school. Team members are responsible for a range of tasks, from answering customer inquiries and re-scheduling flights to billing reservations and maintaining a welcoming lobby environment. We are looking for individuals who are professional, customer-focused, and detail-oriented to join our team.


Reports to: Director of Student Support


Responsibilities/Duties:

  • Answering phones and providing exceptional customer service.
  • Re-scheduling flights as needed due to maintenance or adverse weather conditions.
  • Greeting and assisting customers with their inquiries and needs.
  • Efficiently checking in and out flights.
  • Billing flight reservations accurately and promptly.
  • Maintaining a clean and organized lobby area.
Requirements:

Skill Requirements for the Position:

  • Excellent customer service skills with a friendly and welcoming demeanor.
  • Effective problem-solving abilities to handle flight scheduling changes and customer concerns.
  • Attention to detail to accurately process billing and check-in procedures.
  • Time management skills to ensure on-time departures and arrivals.
  • Strong communication skills to interact with both customers and colleagues.

Education and Experience:

  • High school diploma or equivalent.
  • Previous experience in customer service or a related field is preferred.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and proficiency in using relevant software.
  • Availability to work flexible hours, including evenings and weekends.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Lift and carry up to 25 pounds.
  • Mobility to move throughout the lobby area and assist customers.
  • Manual dexterity for operating computer systems and handling paperwork.
Apply
Location:
66031
Job Type:
FullTime
Category:
Tourism

We found some similar jobs based on your search