Overview

Associate - Students & Grads Programs Operations Capital One’s Students and Grads team is at the forefront of developing future leaders. This role supports the Students & Grads Program portfolio, which builds Capital One’s pipeline of top talent by delivering a program that fuel business imperatives and impact while developing outstanding associates at the start of their careers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, challenges the status quo, and inspires personal growth along the way. If you are excited about helping others learn and building engaging experiences, you may be a fit for our team! We are looking for an exceptional associate to own the planning and logistics of our signature events along with the engagement strategy for the Students and Grads Programs. The ideal candidate will have strong planning, organization, and communication skills, in addition to meticulous attention to detail. Summary of Responsibilities: Partner with key program stakeholders to help execute signature Students & Grads Program Events (Experience Weeks, Onboarding, Graduation) supporting event and logistics support services (fun events, catering, swag, hotel room blocks, in accordance with Capital One's support process, standards and systems

Own program budgets, which includes tracking, forecasting, and auditing information on a cadenced basis

Handle escalated issues acting as a contact for associates requiring higher level of expertise in order to resolve issues quickly

Help management identify and implement process improvements that enhance the associate experience and/or operational efficiency

Ensure compliance to policies and procedures through monitoring and coaching

Develop and execute strategies aimed at promoting the Capital One brand and developing a targeted candidate pipeline of university students

Develop and coordinate ongoing campus hire and internship trainings and communications

Manage program communications, including drafting and editing information to be distributed through Team calendar, Google Site, mailbox, newsletter and Slack

Engage with senior leaders across the company to ensure consistently positive experience for the program’s associates and interns

Build and own relationships with internal clients, stakeholders and external vendors

Maintain upkeep of Google Drives and Google Sites spaces, including deckware, rosters, and access

Ability to quickly and effectively adapt to change

Proven problem solving, analytical and decision-making skills

Ability to embrace new systems and process enhancements

Willingness to work flexible hours due to varying needs within the program

High degree of professionalism and integrity when interacting with all customer contacts

Basic Qualifications: Associate's degree or military experience

At least 1 year of experience working in Event and Logistics Management or Human Resources or a combination of both

Preferred Qualifications: Bachelor’s degree

At least 2 years of experience in Event Management, Recruiting, Human Resources, Marketing or a combination

At least 1 year of experience with Project Management

Experience working at a technology company

Experience interpreting metrics and trends

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $71,200 - $81,300 for HR AssociateRichmond, VA: $64,700 - $73,900 for HR Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please.