Overview Job Opportunities at Texas State University Associate Director, New Student & Family Experiences Posting/Functional Title: Associate Director, New Student & Family Experiences Location: San Marcos Department: New Student & Family Experiences Recruitment Type: Job Type Full-Time Funding Source: Permanent Monthly Salary: $6,166 - $6,666 Job Category: Exempt The Associate Director for New Student Experiences is a leadership role within the Division of Student Success, reporting to the Director of New Student and Family Experiences. This position provides strategic direction and operational oversight for new student orientation programs, welcome week initiatives, and digital onboarding experiences that foster belonging, engagement and academic readiness. The Associate Director will lead efforts to develop resources and communications, and will oversee the unit’s assessment strategy geared toward continuous improvement and alignment with institutional goals.

Job Duties New Student Orientation (50%) Lead the strategic planning, implementation and assessment of a comprehensive orientation program for new students to Texas State University. Design an orientation program that fosters belonging, promotes student success and reflects institutional values. Supervise a coordinator for New Student Orientation, an administrative assistant, and student leaders to ensure maximum program delivery. Oversee all logistics of the New Student Orientation program including scheduling space reservations, vendor coordination and technology integration. Develop and manage budgets for New Student Orientation ensuring fiscal responsibility and alignment with departmental goals. Utilize data and assessment to evaluate program effectiveness, student learning outcomes, and satisfaction and work with stakeholders to provide continuous improvement. Serve as the primary point of contact for orientation-related inquiries and represent the university. Welcome Week and Digital Onboarding (25%) Lead the planning and execution of Welcome Week programming to ensure a dynamic and engaging start to the academic year. Supervise a coordinator for welcome experiences and student leaders to ensure maximum program delivery. Collaborate with campus departments and student organizations to design events that foster community, highlight campus resources, and facilitate a successful transition to Texas State. Coordinate communication strategies for new students, including email campaigns, mobile app updates, and social media outreach. Assess the effectiveness of Welcome Week and digital onboarding initiatives through surveys, analytics and stakeholder feedback. Resource Development (15%) Lead the curation of print, digital and multimedia resources that support new student onboarding and transition. Collaborate with university departments to ensure materials remain up to date with current policies, services and student needs. Maintain and update websites and mobile platforms to ensure timely and accurate information. Coordinate with marketing and communication teams to align messaging and branding across all materials. Assessment and Evaluation (5%) Lead the office’s assessment strategies to ensure the effectiveness of departmental programs and services. Prepare and present reports to departmental, divisional and campus leadership on effectiveness, usage, and other relevant data points. Other Duties As Assigned (5%) Coordinate projects and duties as assigned by the Director of New Student and Family Experiences. Serve on divisional and university committees as assigned. Qualifications Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position. Master’s degree in Higher Education, Student Affairs or closely related field. Minimum of five years of progressive, full-time experience in orientation, transition programs or related areas. At least 3 years of supervision of professional staff or graduate assistants. Demonstrated experience designing and implementing orientation, onboarding, or transition programs for diverse student populations. Proven ability to manage large-scale events and complex logistics, including budget oversight and vendor coordination. Experience using assessment tools and data analytics to evaluate program effectiveness and inform strategic planning. Preferred Qualifications Doctoral degree in Higher Education, Student Affairs, or a related field. Experience working in a university setting with a large and diverse student population. Familiarity with digital onboarding platforms, mobile apps, and student engagement technologies. Experience coordinating Welcome Week or extended orientation programming. Knowledge of student development theory and its application to transition and retention initiatives. Experience contributing to institutional goals related to persistence, retention, and graduation. Job Details Open Date: 09/11/2025 Close Date: 10/06/2025 (posting closes at midnight) Open Until Filled: No Normal Work Days/Hours: Start 8:00 AM – End 5:00 PM Required Applications and Notices Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions. Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications. Benefits Texas State University offers comprehensive benefits including health insurance, paid time off, wellness programs, professional growth opportunities, tuition benefits, and retirement plans. See https://www.hr.txst.edu/benefits.html for details. Required fields are indicated with an asterisk (*). * Do you hold a Masters Degree in Higher Education, Student Personnel, or a related field? Yes No

* How many years of progressive full-time experiences do you possess in orientation and transition programs for a large diverse student population? 0-2 3-4 5-7 8-10 10+

* How many years of supervising professional staff or graduate assistants do you possess? 0-2 3-4 5+

* How many years of experience do you possess working with digital onboarding platforms, mobile apps, and student engagement technologies? 0-3 4-6 6+

* Do you hold a Doctoral Degree in Higher Education or related field?

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