Student Success Specialist (2 Positions)

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Salary : $56,568.00 - $68,760.00 Annually Location : San Luis Obispo & North County Campus, CA Job Type: Full Time - 12 Months/ 100% FTE Job Number: FY2526-00048 Division: Student Success & Support Programs Department: Student Success Center Opening Date: 09/10/2025 Closing Date: 10/23/2025 11:59 PM Pacific
Job Description Summary ?
We will be recruiting for two positions-one at the North County Campus and one at the San Luis Obispo Campus. These roles will primarily provide evening support, following a 4/10 schedule: Monday through Thursday, 9:30 a.m. to 8:00 p.m. With occasional Fridays for team meetings. DEFINITION
Under general supervision of the assigned administrator, assist with the development and implementation of student success initiatives for the Student Success & Learning Resource Centers, including organizing the delivery of core student success and support services; performs duties related to data gathering and reporting, office management, student relations, or other specialized services and activities; collaborates with management, faculty and staff to support student success; assist with recruiting and training, short-term hourly employees, and perform other related duties as required. DISTINGUISHING CHARACTERISTICS
The Student Success Specialist class perform a variety of tasks to guide and promote student success, including planning and facilitating workshops, learning activities, and other academic supportive services. The Student Success Specialist class is distinguished from other classes by the expertise regarding student success programs and initiatives with the ability to implement initiatives in a complex environment. Incumbents in this position support the Guided Pathways framework, student learning outcomes and institutional effectiveness by providing assistance and direction to students, ensuring that they have access to academic and supportive services.
ABOUT THE COLLEGE
Where You Will Work Serving all of San Luis Obispo County, Cuesta College has provided comprehensive associate degree offerings, certificates, and community programs to the region since 1964. The main campus is located along scenic Highway 1, west of San Luis Obispo and east of the beaches of the Pacific Ocean. Cuesta College has a North County Campus in Paso Robles, and South County Center, in Arroyo Grande.
Who We Are
Equity, diversity, and inclusion are essential to our culture and the work we do. Cuesta College is proud to be a designated Hispanic-Serving Institution (HSI) committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion. As part of the Cuesta College team, you can expect to be part of a collaborative community of faculty, classified professionals, administrators, students, and community partners advancing educational excellence with intentional support services leading to student success and completion. Additional information about the college can be found at The college planning documents can be found at Our Student Equity Action Plan can be found at We offer comprehensive benefit options. Information about benefits can be found at Essential Functions & Qualifications ESSENTIAL FUNCTIONS Recommend, implement, and monitor the procedures and process of the Student Success & Learning Resource Centers and ensure that all activity promotes a professional and student-centered learning environment; Collaborate with the SSC Supervisors to develop and implement interventions that increase student success, based on research and best practices; Perform various support tasks for student success and support programs; Assess students' need for academic support and services; Connect students to academic and supportive services through a case-management approach; Monitor and track student tutoring training progress; Coordinate and organize the work of student and short-term employees; Provide coverage for Student Success & Learning Resource Centers facilities as needed; Facilitate student success activities including but not limited to workshops, mid-term and final events; Coordinate, schedule and monitor proctor exams; Prepare reports, correspondence, agendas, and meeting minutes; design and create communication material; Assist with promotion and outreach for student support and success programs; Engage in appropriate professional development; Follow and implement district policies and procedures; Perform general clerical tasks such as typing, filing, organizing, and maintaining records; and Perform other related duties as required. Essential functions of particular positions within classifications may vary because job duties may vary by work location. QUALIFICATIONS
Education:
Required Associate degree from an accredited institution. Preferred Bilingual in English and Spanish (oral and written). Experience:
Preferred 1 year experience in a student support position in a high school or community college setting Or any equivalent combination of education and experience. Knowledge of: Student success and retention strategies; Outreach and marketing techniques; Best practices for student success; Current technologies, personal computer, and associated office software such as word processing, spreadsheet, presentation, and/or database; and Correct usage of English, grammar, spelling, punctuation, and vocabulary; Ability to: Work with a minimum of supervision; Implement techniques for providing academic and student support services to a diverse student population; Work as a team member; Exhibit superior interpersonal and problem-solving skills; Be clearly student-focused in both philosophy and purpose; Establish and maintain cooperative working relationships with those contacted in the performance of duties; and Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students. Physical ability to: Read and comprehend printed matter and text and data on computer monitors; Communicate intelligibly and effectively via speech, telephone, written correspondence, and/or email; Sit or stand for extended periods of time; Lift and/or carry 25 pounds; and Exert manual dexterity sufficient for keyboard and other office equipment operation.
Additional Information We will be recruiting for two positions-one at the North County Campus and one at the San Luis Obispo Campus. These roles will primarily provide evening support, following a 4/10 schedule: Monday through Thursday, 9:30 a.m. to 8:00 p.m. With occasional Fridays for team meetings.
REQUIRED DOCUMENTS TO APPLY Candidates will be required to submit ALL of the required documents below when applying for this position. When uploading documents, PDF uploads are preferred. Cover letter; Resume; Reference List (see further instructions below); Diversity statement (see further instructions below).
Diversity Statement Instructions: Cuesta College is committed to building and maintaining a workforce that reflects and honors the diversity of our students. It is important to us that our faculty, staff, and administrators demonstrate an understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, ethnic, and religious backgrounds as well as sexual orientation and abilities of all constituents in the Cuesta College community. In 500 words or less, with consideration to our Mission Statement and our values expressed above, please explain how you will demonstrate your commitment to diversity, equity, and inclusion in this position.
Reference List Instructions: Your reference list must include three professional references, their contact information, and their relationship to you.
Completed online applications and all supporting documents must be submitted by the closing date for this position . LATE, INCOMPLETE, FAXED, MAILED OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.
ADDITIONAL INFORMATION Cuesta College will not sponsor any visa applications.
San Luis Obispo County Community College District ("Cuesta College") is an equal opportunity employer committed to nondiscrimination on the basis of race, ethnicity, color, religion, national origin, sexual orientation, gender, gender identity, gender expression, marital status, medical condition, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), age, disability (physical and mental), genetic information, military and veteran status, or any other characteristic protected by applicable federal and state law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Reasonable accommodations will be provided for applicants with disabilities who self-disclose. Cuesta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
In compliance with California law, all prospective staff and students are entitled to read the Annual Security Report, published each October by the Cuesta College Department of Public Safety. This report contains information about our emergency and crime reporting procedures, as well as crime statistics for the past 3 years. You may request a copy of this report at one of our two Public Safety Offices: on SLO campus at Building 6600A or on North County Campus at building N1021, during campus business hours. You may also access the complete text of this report at the following website address:
Cuesta College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. E-Verify is an Internet-based system that compares information from an employee's Form I-9 to data from U.S Department of Homeland Security and Social Security Administration records. For further information, visit:
Interview Process Information Selected applicants will be invited to attend a Zoom interview on Thursday, November 6, 2025. TO: New Employees
FROM: Human Resources
SUBJECT: Benefits for Classified & Management Employees
Cuesta College's Benefits website:
Employees who work half-time or more are entitled to receive fringe benefits. The fringe allocation is money from the District to help cover the cost of insurance. Employees working half-time or more are eligible to participate in the District's medical, dental and vision insurance.
Employees with a work assignment of 50% to 74% of full time will receive one-half of the above stated fringe allocation.
If your insurance rate exceeds your fringe allocation, the balance will be deducted from your monthly payroll check. If the insurance plans selected cost less than the fringe allocation, any excess amount will be returned to the District. For more information about how fringe benefits are determined please refer to the collective bargaining agreement between SLO Community College District and Cuesta College Classified United Employees (CCCUE) or the Board of Trustees policy regarding management employees.
If you have any questions, please contact Human Resources at 805-546-3129 or hr@cuesta.edu. 01
Each open position has specific attachment requirements in order to be considered by the hiring committee. If the attachment directions are not followed, your application will not be considered.
The required attachments for this position are: • Cover Letter; • Resume; • Diversity Statement; • Reference List;
Have you attached the correct required documents to your application? Yes No
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Which campus location would you prefer to work at? San Luis Obispo Campus North County Campus (Paso Robles) I am open to working at either campus
Required Question
Location:
San Luis Obispo, CA, United States
Job Type:
FullTime
Category:
Office And Administrative Support Occupations