Salary : $45,136.00 - $47,429.20 Annually Location : Cumberland, MD Job Type: Full-Time Regular Division: Vice President of Instructional & Student Affairs Department: Residence Life Opening Date: 10/03/2025 Closing Date: 10/20/2025 11:59 PM Eastern FLSA: Exempt Position Term (Number of Months Worked per Academic Year): 12 months Pay Grade/Classification: Grade 12 Hours/Work Schedule: The College Business Hours are 8:30am - 4:30pm. This position will occasionally be required to work additional hours outside of business hours. This position includes the option of employer-provided housing (taxable fringe benefit). Participation is completely voluntary. Additional information will be provided at time of interview. Working Conditions: Normal office exposure with regular outdoor exposure. Based on Willowbrook Woods with shared office in the Clubhouse House (on rotation) and private office in the Resident Support Suite; also works part of each week from a flex space in the Student Affairs suite and other campus locations. Regular daytime hours with evening and some weekend hours. Physical Duties: Occasional periods of light physical work including lifting may be required. Occasional driving. The job is a mixture of sedentary to light work. Must be able to lift approximately 15 lbs. Must be able to climb stairs to third floor apartments. Must be able to view and comprehend recorded video. Must be able to drive a College vehicle (including the 14-passenger van). Must have the ability to effectively interact and communicate with residents and parents in person, by phone, and by email. Must be able to act immediately and to consult with supervisor(s) and other College Officials as needed.Other physical requirements include: • Oral and Written Communications Skills• Repetitive Motion• Fingering• Visual Acuity• Mental Acuity• Grasping• Hearing • Speaking• Talking• Walking• Standing• Lifting• Climbing

Join our team of dedicated employees focused on student success and transformation!

ACM is a close knit, family-like work environment who care deeply for each other, just as we do our students. Some of the many benefits of working at ACM include ample paid time off, great retirement and insurance options, on site facilities, and opportunities to connect with the community, co-workers, and students.

Allegany College of Maryland's main campus is nestled on beautiful, scenic acres in the mountains of Allegany County - Cumberland, Maryland. A downtown center extends our reach into the heart of the community's business and tourism sector. Our small, attentive college atmosphere engages students of all ages and backgrounds in rich, challenging learning opportunities at all of our campuses. To learn more about the college visit our website here:

See more about Cumberland, MD here https://www.ci.cumberland.md.us/724/Features-of-Cumberland-Maryland

Please apply if this sounds like the place for you! Basic Statement of Responsibilities

The Student Standards Coordinator is a staff (non-student) position whose primary role is sharing management of daily operations in the College's on-campus housing community, Willowbrook Woods. The Student Standards Coordinator provides stability to the living/learning community comprised of up to 224 (primarily) first- and second-year students. One of two Student Affairs positions based in Willowbrook Woods, the Student Standards Coordinator provides information, guidance, and navigating matters directly related to the College and to Willowbrook Woods. The unique role of the Student Standards Coordinator is overseeing student compliance, responsibility, accountability, and prevention.

This position also has secondary responsibilities on the main campus - primarily conflict management and student discipline. The person working in this position has the option to live at campus housing. Essential Functions

Essential, Shared Functions The following responsibilities will be performed by both WW Coordinators: Provide professional presence on-site at student housing; Serve as a resource to students and/or make referrals to campus resources. Manage day-to-day office operations Respond to resident issues and emergencies as needed. Complete roommate matching Share after hours emergency call rotation with Student Community Coordinator. Recruit, select, and train Resident Assistants Oversee openings and closings of student housing; Collaborate with Student Affairs team regarding applications, contracts, supplemental contracts, credit hour compliance, and contract renewal process. Collaborate with Student Affairs team regarding Willowbrook Woods policies, processes, and documents. Manage residents' keys including assigning, issuing, collecting, and replacing. Manage late arrivals and early departures. Update floor charts, rosters, and other resident lists as needed. Manage petty cash (for emergencies) including documentation, replenishment. Submit work orders for any facilities issues to common areas including Clubhouse, office space, courtyard, parking lots, building exteriors, etc.. Liaise with Physical Plant regarding work orders and housing facilities Collaborate with related College personnel regarding facility and furnishing needs Assist vendors and/or service providers as needed Provide timely and accurate documentation, record-keeping Participate in staff meetings as needed. Participate in assessment including Comprehensive Unit Review and Unit Goals. Participate in college Open Houses and other promotional activities Participate in at least one college committee. Complete mandatory trainings and professional development. Individually Assigned Functions The following responsibilities will be performed primarily by the Student Standards Coordinator: Conduct Opening and Closing Inspections Distribute and collect Apartment Condition Forms Distribute and collect Roommate Agreements Prepare and manage Online Orientation for new housing students Conduct regular Health & Safety Inspections Liaise with Pest Control vendor and manage any pest issues Liaise with Campus Safety/Special Police Conduct fire drills with RA and Security assistance Track fire alarm data Manage overnight and minor guest requests Conduct roommate mediation Manage room switches Conduct wellbeing checks Manage Infectious Disease Policy, as it relates to student protocols Oversee conflict resolution (Willowbrook Woods and main campus) Conduct disciplinary investigations per the Code of Student Conduct (Willowbrook Woods and main campus) Manage supplemental contracts; for students staying at housing outside of the normal schedule Conduct damage assessments/billing resulting from inspections, room switches, move-outs, closing, etc. Issue electronic newsletters/communications to all residents for specific functions for which this position is responsible Other duties as assigned

Education, Experience, and Specialized Skills

Bachelor's Degree required. Two years' professional, relevant experience required. Experience and/or training in Mental Health First Aid® or similar program is required - at application or within 60 days of hire. Valid drivers' license required. Prior experience in conflict resolution preferred. Prior experience in student conduct/discipline preferred. See Knowledge, Skills, and Abilities below for more job requirements and preferences. Knowledge, Skills, and Abilities

ability to establish rapport with and offer patient guidance to widely diverse student population; experience with and/or demonstrated ability to learn crisis/emergency response; experience with or demonstrated ability to learn student development theory; experience with or demonstrated ability to learn conflict resolution skills; experience with or demonstrated ability to learn consistent, fair, and thorough disciplinary investigations/hearings; experience with or demonstrated ability to learn how to apply institutional policies and procedures; strong organizational skills; excellent documentation skills. excellent communication (verbal & written) skills; strong interpersonal and collaborative skills; knowledge or ability to learn Basic Microsoft Office Suite, and use College databases/software. experience with or demonstrated ability to learn institutional assessment; ability to function with a flexible schedule that includes evening and some weekend hours; ability to respond to unexpected situations with a cool head and good judgment; experience with or demonstrated ability to learn summer conferencing; and ability to balance unusual work schedule with personal needs.

Allegany College of Maryland is committed to providing equal employment opportunity to its faculty, staff, and job applicants through non-discrimination in its employment practices including, but not necessarily limited to, recruitment, hiring, training, promotional opportunities, compensation, discipline, and termination. The college complies with all applicable equal opportunity requirements and county, state, and federal law regarding provision of equal employment opportunity. We offer a complete benefits package to full-time employees including medical with prescription, dental, vision, retirement, deferred compensation plans, flexible spending accounts, health savings accounts, life insurance, long-term disability, ACM Tuition Waiver, Educational Assistance program, holidays, vacation, and sick leave.

For a complete listing of all benefits, visit https://allegany.edu/human-resources/.