Scheduling Specialist (Student Services Coordinator)

New Yesterday

Job Summary
Department-Specific Responsibilities Coordinates areas of the Department of Spanish and Portuguese Undergraduate office that pertains to scheduling, registration enrollment, enrollment reports, course catalog updates. Coordinates joint and cross-listed courses and provides enrollment data reports for the department. Handles course catalogues for CARMIn, new course and change course entries. Builds, edits, and updates the schedule of classes for the 3 simultaneously-active semesters through DSOC and CART. Keeps Chair appraised of all scheduling and registration situations that effect the schedule and budget. Collaborates with other departments on combined courses and cross listings. Manages enrollment and registration as students register and adjusts as necessary and approved by the chair. Schedules room changes, reserves rooms for films, reviews sessions and class make-ups. Schedules final exam rooms assignments and notifies HISP instructors of their final exam day, time and room. Works closely with the Administrative Program Manager to project the number of sections needed, budgets, head counts and helps verify what is inputted into Elvira and Elvis for the Department. Creates statistical reports on enrollment, course and sections needed for fiscal year, Effort report, and Undergraduate Majors and Minors. Manages all curriculum changes through CARMIn for new course ads and course changes, working closely with the Directors and Chair. Coordinates all areas of the Undergraduate office. Answers academic questions and assesses all concerns and complaints and directs them to the appropriate Director. Works as a team player with other staff and covers when other staff need to be away from the office. Some cross training will be involved. General Responsibilities Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail. Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation. Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases. Provides directions, support, and information to student organization representatives and other visitors to the department. Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials. May assist with ordering or creation of promotional materials for student organizations or departmental needs. May provide guidance to other Student Services Coordinators.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. EDUCATION Required High school diploma or equivalent (such as HSED or GED) WORK EXPERIENCE Required 2 years in office environment, higher education, or related field SKILLS Required Proficient communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Possesses flexibility to work in a fast paced, dynamic environment Highly thorough and dependable Demonstrates ability to maintain confidential information Demonstrates customer service skills Commitment to working with people of diverse backgrounds and demonstrated cultural competency Preferred Strong organizational skills Working knowledge of university systems, including SIS and Registrar share point software and Microsoft Office Ability to multi-task Ability to handle the stress of a heavy workload
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Advertised Salary
$19.61 per hour (or approximately $40,789 annualized)
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including: Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Intermediate FLSA: Nonexempt Job Function: Student Services Job Family: Student Services Generalist Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.See Indiana University Notice of Non-Discrimination here which includes contact information.
Location:
Bloomington
Job Type:
FullTime