Salary: See Position Description Location : Phenix City, AL Job Type: Full-Time Job Number: 2025-15 College/Division: CVCC-501121-Quality Enhancement Program Opening Date: 09/25/2025 Closing Date: 10/9/2025 11:59 PM Central Campus Location: Chattahoochee Valley Community College

Position Summary

NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.

Under the general direction of the Director of QEP and Student Services, this employee conducts campus-wide retention and intrusive advising/coaching activities. The Retention Specialist/Student Success Navigator facilitates student success workshops, prepares and implements academic success plans, develops educational goals with students, plans and coordinates individual retention strategies, and assists in the Career Center as needed.

Salary: Appropriate placement on Salary Schedule E4 05 ($35,390-$51,793), which is based on years of directly related full-time experience.

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the applicant's sole responsibility to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.

A complete application packet consists of the following:

Online employment application Cover letter Current resume Copies of all college transcripts Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employers, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, and job title, and be on official letterhead with an authorized signature.

Completion of all sections of the online application is required. Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications. Degrees must be posted on transcripts.

Unofficial transcripts are acceptable for applications; however, official transcripts may be requested by the College prior to an extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all applicant materials become the property of CVCC. Only applications received during the period of the announcement will be considered. NO PHOTOS, please. Request for copies of application materials, including transcripts, will be denied.

Anticipated Start Date: As soon as possible, or as negotiated. Essential Duties and Responsibilities

1. Maintain regular and predictable attendance, with flexibility to accommodate students' needs. 2. Work with students in assigned cohorts through proactive, intentional advising in person, virtually, and electronically. 3. Hold regular meetings with students to develop academic success plans, establish educational goals, and support degree completion. 4. Provide proactive intervention for at-risk students, including those on academic probation or financial aid warning. 5. Monitor student registration, academic performance, persistence, retention, progression, and graduation. 6. Coordinate advising communications that engage students regarding course scheduling, major requirements, personal and professional goals, and available resources. 7. Refer students to appropriate campus or community support services, assisting with scheduling when necessary. 8. Interpret and utilize career assessments to support student career exploration and planning. 9. Assist in the Career Center and with related career development activities. 10. Develop, coordinate, and facilitate student success and career workshops, as well as faculty and staff development sessions. 11. Develop, implement, and assess student success initiatives, including early warning and referral programs. 12. Manage and utilize reporting systems, tracking tools, and surveys to analyze data and inform strategic interventions. 13. Document all services, contacts, and outcomes in a timely fashion. 14. Complete and submit all required federal, state, local, and institutional reports. 15. Collaborate with faculty, staff, and academic support offices to provide resources and interventions that enhance student success. 16. Participate in registration, pre-college orientation (New Student Experience), graduation, and other College events. 17. Serve on College committees, including Strategic Enrollment Management and others as assigned. 18. Contribute to College planning processes and remain current on best practices and research in student retention and success. 19. Perform other duties as assigned by designated supervisors or the President.

OTHER DUTIES AND RESPONSIBILITIES:

1. Adhere to all policies and procedures set forth by the College. 2. Maintain confidentiality of identified sensitive information and of departmental information. 3. Remain current in and enhance professional knowledge and skills through professional development and continuing education. 4. Interact with and serve diverse student and employee populations in a courteous and friendly manner. 5. Adhere to College standards of professionalism and confidentiality, including courteous and friendly interactions with other CVCC employees. 6. Maintain appropriate work hours as outlined in State and College policies and assigned by the supervisor and or dean 7. Recruit potential students, both traditional and nontraditional to the College, and assist in retention efforts. 8. Represent the institution in a positive manner. 9. Participate in registration and schedule adjustments as assigned. 10. Serve on committees as assigned 11, Participate in graduation and other College activities 12. Participate in the College's planning process. 13. Perform other duties as assigned. Qualifications Bachelor's degree from a regionally accredited institution One (1) year of full-time experience working in education, social services, counseling, or a related field, or work experience relevant to the essential duties and responsibilities of this position Requires self-motivated individuals with demonstrated leadership and management skills who enjoy working with students, faculty, staff, and the general public Ability to work under supervision, on a team, and independently Ability to work a flexible, nonstandard work week High degree of workplace professionalism Effective oral and written communication skills; proficiency in the English language Proficiency in public speaking before both small and large groups Strong computer skills; proficient use of the Microsoft Office suite Knowledge of best practices in higher education academic support services and retention practices Preferred Qualifications: Master's degree from a regionally accredited institution Experience with Banner software Experience with developmental education and/or academic success initiatives Experience with academic advising, academic support, and retention services

Application Procedures/Additional Information

All correspondence with applicants regarding this search process will be sent via email.

Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online application process by the deadline in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.

The online application link is found on the employment page of the College's website: /and

Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered.

The College will not incur the cost of applicants' interview expenses. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same classification should another vacancy occur during the search process.

All male applicants between the ages of 18-26 must provide proof of Selective Service Registration.

In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. In the event a conviction for a felony or any crime involving moral turpitude is found, the procedures established for the Board of Trustees policy concerning criminal background checks will be followed.

Chattahoochee Valley Community College (CVCC) is an active participant in the Employment Eligibility Verification (E-Verify) which electronically confirms as employee's eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subject to the E-Verify process pursuant to Act. No. 2011-535. CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. CVCC will make reasonable accommodations for qualified candidates or employees. CVCC reserves the right to withdraw this job announcement at any time prior to the awarding. Sick Leave All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement. 8 hours per month (may accumulate an unlimited number)

Annual Leave All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office. 0-4 years 8 hours per month 5-9 years 10 hours per month 10-14 years 12 hours per month 15-19 years 14 hours per month 20+ 16 hours per month (may accumulate up to 480 hours)

Personal Leave All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year. Unused Personal Leave converts to sick leave if not used. (converts to sick leave at the end of August each year if not used)

Professional Leave Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays New Year's Day Martin Luther King/Robert E. Lee Birthday National Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Day Day after Thanksgiving Day Christmas Eve Christmas Day 15 (5 locally assigned)

Contracted Work Days 260

Retirement The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama. Tier I - Pays 7.50% monthly. State matches 13.57% (effective 10/01/24) Tier II - Pays 6.20% monthly. State matches 12.60% (effective 10/01/24) Law Enforcement Officers : Tier I -Pays 8.50% monthly. State matches 13.57% (effective 10/01/24) Tier II - Pays 7.20% monthly. State matches 12.60% (effective 10/01/24)

Health Insurance PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit

Premium amounts: Single $ 30 Family (without Spouse but with dependents) $ 207 Employee + Spouse (no dependents) $ 282 Family (with Spouse and dependents*) $ 307 *Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium Member $ 50 Spouse $ 50 The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium Member $ 50 Spouse $ 50 The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38 Dental Single $ 38 Dental Family $ 50 Institution matches $800 monthly (effective 10/01/17).

Duty Hours (hours vary by campus and needs of the student)

Tuition Assistance This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges: 1/3 waived after 1st year 2/3 waived after 2nd year 3/3 waived after 3rd year Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov. 01

Have you attached all required documents (cover letter, resume, and all transcripts) for a complete application packet? Incomplete application packets will eliminate the possibility of an interview. Yes No

02

Do you have at least a bachelor's degree from a regionally accredited institution? Yes No

03

Do you have at least one (1) year of full-time experience working in education, social services, counseling, or a related field, or work experience relevant to the essential duties and responsibilities of this position? Yes No

Required Question