The Retail Assistant Manager plays a vital role in leading the store team to create an engaging and customer-focused shopping experience while staying true to the Boot Barn Mission, Vision, and Values. This position not only ensures exceptional customer service but also focuses on partner development, merchandising excellence, and effective store operations to achieve sales targets. At Boot Barn, we believe in fostering a community that values collaboration, support, and innovative ideas. We encourage our team members to share their insights, celebrate successes, and work together to create a positive impact in the wider community. Our vision is to share the American spirit -- one handshake at a time. Key Responsibilities: Lead the team to establish a culture of service and sales to build lasting customer relationships. Provide coaching and feedback to team members, ensuring they are empowered to reach their goals. Support ongoing training and development to improve both operational and merchandising performance across the team. Work closely with the Store Manager to adapt to changing business demands and implement operational procedures. Communicate customer needs and feedback to the Store Manager for local market adjustments. Collaborate on community outreach initiatives to drive store events and build local connections. Encourage team members to engage customers with the Boot Barn Credit Card and B Rewarded Loyalty Programs. Oversee merchandising standards, maintaining stock levels and visual presentation to meet customer needs. Ensure compliance with markdown processes and manage product inventory effectively. Actively contribute to plans addressing inventory shrink and ensure team involvement. Maintain up-to-date knowledge of all product categories to effectively coach team members. Complete all opening and closing procedures according to company standards. Adhere to local, state, and federal laws as well as company policies and procedures. Demonstrate professionalism in communication and teamwork with customers and colleagues. Perform additional duties as assigned by management. Qualifications: Associate's Degree and/or 2 to 4 years of retail management experience. Proven ability to lead and manage teams in a sales-focused environment. Strong organizational skills and ability to prioritize multiple tasks. Excellent communication and customer service skills. Flexible availability to meet business needs, including nights and weekends. Willing to travel up to 15% to support local stores as necessary. Core Competencies: Customer-Focused: Committed to enhancing the customer experience and driving sales through engagement. Effective Communicator: Capable of clear and professional communication that fosters teamwork. Trustworthy: Builds trust through integrity and transparency in all interactions. Humble Leader: Supports team development and fosters a motivational atmosphere. Industry Expert: Proficient in store operations and product knowledge with ties to the community. Benefits: Competitive hourly rate ($19.00-$22.00) with the potential for incentives and bonuses. Generous merchandise discounts. Paid Time Off and comprehensive health benefits for eligible partners. 401(k) plan with company matching. Flexible schedules that promote work-life balance. Opportunities for personal and professional growth as Boot Barn expands. Physical Demands & Work Environment: Ability to stand, walk, and perform other physical tasks throughout the shift. Occasional lifting, bending, and using a ladder. Capable of lifting up to 40 pounds as necessary. Clear communication skills and good eyesight are essential. Boot Barn is an equal opportunity employer and seeks to create a diverse and inclusive work environment.