Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Thu Sep 11 2025 Job Description:

Job Function:

The Clerk II performs a variety of moderately complex clerical duties in support of departmental operations. This role requires a strong understanding of office procedures, attention to detail, and the ability to manage multiple responsibilities simultaneously. The Clerk II is expected to produce high-quality work with minimal supervision.

Examples of Duties & Responsibilities:

Serve as receptionist: greet visitors, check in students, answer phones, schedule appointments

Generate requisitions for administrative supplies and other departmental purchases

Review travel requests and travel reimbursement paperwork

Operate office equipment such as copiers, scanners, and multi-line phones

Support event planning and assist with the coordination of acquiring food, parking permits, reservations, etc.

Assist with maintaining the support staff's monthly schedule

Provide general office support and assist the success coach team as needed

Train new front desk staff

Maintain confidentiality of sensitive information

Assist with updating and maintaining department manuals

Collaborate with student workers to support the self-service area

Perform additional duties as assigned by the leadership team

MCC Expectations:

Adheres to the College Code of Conduct

Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment

Maintains technological competencies utilized by the College

Commits to the philosophy of a comprehensive community college

Commits to professional growth. which includes seeking ongoing training in diversity, equity, and inclusion to better serve students

Job Requirements:

Required Qualifications:

Must currently hold the Monroe County Civil Service title of Office Clerk II or be on the current eligible list for this title, OR meet the minimum qualifications for a temporary appointment, if offered:

Graduation from high school or possession of an equivalency diploma, plus EITHER:

(A) Graduation with an Associate's degree or successful completion of at least sixty (60) credit hours from a college or university; OR,

(B) Two (2) years paid full-time or its part-time equivalent office clerical or secretarial experience

Preferred Qualifications:

Experience using BANNER

Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Job Type: Full-Time

Hours: 8:45 am to 4:45 pm Monday-Friday

Salary: $40,991.65 per year. Eligible for an increment increase after 6 months of service.

Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry-level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedules. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short-term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice Non-Discrimination (http://www.monroecc.edu/diversity/notice-of-non-discrimination/)

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