POSITION: IT Graduate Student Assistant

DEPARTMENT: Information Technology

REPORTS TO: Assistant Director of Technical Administration

HOURS NEEDED PER WEEK: 20

HOURLY RATE (OR RANGE): $18.00

DATES OF EMPLOYMENT (APPROXIMATE): September 2025 - May 2026

EXPECTATIONS FOR ALL DOMINICAN EMPLOYEES:

To support the University's mission of preparing students to pursue truth, to give compassionate service, and to participate in the creation of a more just and humane world.

JOB COMPONENTS//PRINCIPAL DUTIES AND RESPONSIBILITIES: Deployment of software and operating systems to end user devices Utilize inventory management software to update records and manage inventory levels Set up and troubleshooting of equipment and user software problems Use of a computer-based equipment scheduling system Basic support of network-based printing systems Communication in a customer service role Performs other duties as requested, delegated or assigned

JOB REQUIRMENTS: Must be enrolled in a graduate program Must work 10 - 20 hours a week BASIC COMPETENCIES: (Required knowledge, skills, abilities) Basic Computer Hardware Understanding Familiarity with Microsoft Office suite of applications Ability to understand instructions both written and verbal Experience in customer service