CUNY Administrative Assistant, Level 2 (Permanent) - Enrollment & Student Affairs GENERAL DUTIES This position has responsibility for the operation of a major administrative College activity, or difficult administrative and secretarial work in an office with College-wide responsibilities, or in an unusually complex academic department. May perform duties described under the lower title, CUNY Office Assistant (04802). Persons in this position are accountable for rendering quality services in a respectful, courteous and professional manner. In the University's multicultural environment, incumbents provide consistent assistance to everyone. A CUNY Administrative Assistant position will be assigned to either Level 1 or Level 2. A position assigned to Level 1, with wide latitude for the exercise of independent initiative and judgment, performs office or secretarial work in various units, following relevant departmental, College, and University procedures. A position assigned to Level 2, with wide latitude for the exercise of independent initiative and judgment, performs very complex administrative or supervisory work; may work with other College units to complete significant administrative functions (e.g., payroll, facilities, personnel, budget, records, security, etc.). Responsibilities Review and process dismissed, re-admits, and non-degree appeals for the Office of the Vice President, and maintain data spreadsheet. Provide information or referrals to students who have requested discussions on special appeals for dismissed, readmit, reallocant, unallocates, enrollment complaints, non-degree, and freshman transfer issues. Review and process student complaints/issues that often times lead to disciplinary actions, including performing basic research to assist with resolution; maintain a spreadsheet of Enrollment department complaints and student issues. Provide College-wide communications pertaining to department events, student information, and other correspondence on behalf of the Vice President. Coordinate monthly staff meetings and other meetings relating to Student Affairs. Supervise support staff, including hourly personnel as well as temporary employees. Perform other duties as assigned by the Vice President of Enrollment Management and Student Affairs. Qualifications Only open to current, permanent CUNY Administrative Assistants in Level 1B or Level 1C. Compensation and Benefits $65,574. CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. How to Apply Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Equal Employment Opportunity CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

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