Coffee Shop Assistant The Coffee Shop Assistant is responsible for assisting the Coffee Shop coordinator with tasks including preparation of food, serving, overseeing daily tasks of coffee shop volunteers, and meeting the Board of Health requirements. The Coffee Shop Assistant performs a variety of food preparation and cleaning functions in the coffee shop, maintains the facility at an optimal level of service and orderliness, and maintains a high level of cleanliness to avoid the risk of food borne illness and cross contamination of food. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Director, Volunteers and operates within established organizational and departmental policies and procedures. Minimum Requirements: High School Diploma or Equivalent required ServSafe Food Handler Certification - ServeSafe National Restaurant Association required Six (6) to twelve (12) months food service experience preferred Knowledge, Skills and Abilities: Successful completion of Allergen Awareness training required within 90 days. Essential Functions: Prepare a variety of food fillings by following set menus, recipes, and accepted standards of quality and efficiency. Collect and set up all supplies necessary for the daily operation of the shop. Accurately record all temperatures of refrigerated equipment. Clean and maintain upkeep of equipment and appliances. Act as a resource to volunteers in the duties to be performed. Assist in training volunteers to ensure Board of Health requirements using Serve Safe guidelines. Provide feedback to volunteers in the duties to be performed. Greet all customers promptly and courteously. Receive payment for food and drinks from visitors and staff. Wipe off counters, tables and chairs; arrange, rearrange, and replenish items as needed. Perform duties assigned on cleaning schedules daily. Use proper hand washing techniques, duration, and frequency to maintain a high level of personal sanitation. Utilize proper cleaning and sanitizing methods for all kitchen equipment according to sanitation schedule. Follow all cleaning assignments according to instructions, policies and procedures set forth. Maintain established organizational and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance, and environmental standards. Meet annual competency and retraining requirements. Attend meetings as required. Performs other functions/duties as requested. Physical Requirements: Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Occasionally (3-33%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Occasionally (3-33%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type: Onsite Work Location: 30 Locust Street Scheduled Weekly Hours: 13.5 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $18.10 - $25.16/Hourly Grade: SC2C23 EEO Statement: Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework: At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.